Legal
Privacy Policy
1. Introduction
Settla ("Settla," "we," "us," or "our") is committed to protecting the privacy, confidentiality, and security of the information entrusted to us by clients, partners, website visitors, and service users.
This Privacy Policy explains how we collect, use, disclose, process, store, and safeguard information when you:
- Visit our website at settla.ca;
- Engage with our services;
- Submit inquiries;
- Participate in onboarding processes; or
- Interact with our operational infrastructure and communications.
Settla operates as an operating name/trade name associated with BOSS Global Concepts Ltd. in Saskatchewan, Canada. Settla Inc. (Delaware, USA) serves as the group's holding and investment entity.
By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.
Nothing contained within this policy constitutes legal, tax, investment, banking, custody, or financial advisory services.
2. Information We Collect
To support operational onboarding, compliance obligations, transaction coordination, and client servicing, we may collect the following categories of information.
2.1 Identity and Business Information: For individuals, we may collect:
- Full name;
- Residential address;
- Date of birth;
- Government-issued identification;
- Tax identification information where legally required;
- Verification photographs or biometric verification data where applicable.
For businesses, we may collect:
- Legal entity name;
- Business registration details;
- Registered office address;
- Incorporation documentation;
- Director and Ultimate Beneficial Owner (UBO) information;
- Ownership structure documentation;
- Compliance-related onboarding records.
2.2 Financial and Transaction Information: We may collect:
- Banking information;
- Transaction references;
- Payment instructions;
- Source of funds documentation;
- Invoice and settlement information;
- Currency exchange requirements; and
- Related compliance documentation.
2.3 Technical and Usage Information: We may automatically collect:
- IP address;
- Browser type and version;
- Device information;
- Operating system;
- Referral URLs;
- Website interaction data;
- Session information;
- Usage analytics; and
- Technical identifiers associated with website performance and security.
3. How We Use Information
We may use information for the following purposes:
Service Delivery:
- Facilitating onboarding;
- Coordinating cross-border payment operations;
- Supporting transaction execution; and
- Providing operational support and communications.
Compliance and Regulatory Obligations:
- Conducting AML and sanctions screening;
- Identity verification;
- Fraud prevention;
- Risk assessment; and
- Regulatory reporting where required.
Operational Improvement:
- Website analytics;
- Platform performance monitoring;
- Security monitoring;
- User experience improvements; and
- Internal reporting and operational planning.
Communications:
- Responding to inquiries;
- Providing support;
- Sending operational notices;
- Sharing onboarding updates; and
- Delivering legally required communications.
4. Regulatory and Operational Disclosure
Settla operates as a financial technology infrastructure and operational coordination provider.
Certain regulated payment, settlement, foreign exchange, and financial services associated with Settla's infrastructure offering may be facilitated through regulated financial institutions, banking providers, payment processors, and strategic partners where required.
Settla itself does not currently operate as a standalone licensed Money Services Business unless expressly stated otherwise in separate written documentation.
Settla does not directly hold client deposits or custody client funds on its own balance sheet unless explicitly agreed in writing.
5. Data Storage and International Transfers
Information may be stored or processed in Canada, the United States, the United Kingdom, the European Economic Area, or other jurisdictions where Settla, its partners, or service providers operate.
Where cross-border data transfers occur, Settla applies commercially reasonable safeguards and contractual protections designed to comply with applicable privacy and data protection requirements.
6. Data Security
Settla maintains commercially reasonable technical, administrative, and operational safeguards designed to protect information against unauthorized access, disclosure, misuse, alteration, or destruction.
Security measures may include:
- Encryption in transit and at rest where applicable;
- Access controls;
- Multi-factor authentication;
- Internal permission restrictions;
- Monitoring and logging systems; and
- Vendor due diligence processes.
Despite these safeguards, no digital system, transmission method, or storage environment can be guaranteed to be completely secure.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Fulfill operational purposes;
- Meet contractual obligations;
- Comply with legal and regulatory requirements;
- Resolve disputes;
- Maintain business records; and
- Enforce agreements.
Certain compliance and transaction records may be retained for extended periods where required by applicable AML, tax, accounting, or regulatory obligations.
8. Your Privacy Rights
Depending on your jurisdiction and applicable law, you may have rights including:
- Access to your personal information;
- Correction of inaccurate information;
- Deletion requests;
- Restriction of certain processing activities;
- Withdrawal of consent where applicable; and
- Objection to marketing communications.
Certain rights may be limited where information must be retained for legal, compliance, contractual, fraud prevention, or regulatory purposes.
9. Data Access or Deletion Requests
To submit a privacy-related request, please contact: hello@settla.ca
Please include sufficient information to help us verify your identity and locate the relevant records.
Settla may request additional verification information before processing certain requests.
10. Marketing Claims Disclaimer
Any references to potential cost savings, pricing efficiencies, operational improvements, or transaction performance are illustrative estimates only and are not guarantees.
Actual outcomes may vary depending on:
- Market conditions;
- Currency corridors;
- Banking infrastructure;
- Transaction size;
- Settlement timing; and
- Third-party processing conditions.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
Settla is not responsible for the privacy, security, or content practices of external websites or providers.
Users should review the applicable privacy policies of third-party services independently.
12. Policy Changes
Settla may update this Privacy Policy periodically.
Updated versions become effective upon publication on the website unless otherwise stated.
Continued use of the website or services after updates constitutes acceptance of the revised policy.
13. Contact Information
Settla
BOSS Global Concepts Ltd.
3649 Green Bank Road
Regina, Saskatchewan S4V 1M2
Canada
General Inquiries: hello@settla.ca
Support & Operations: support@settla.ca